Player Wellbeing

Play Safe, Play Smart with okbey

At okbey, we believe gaming should always be fun — never stressful, never harmful. We're committed to giving every Filipino player the tools, information, and support they need to keep gambling a healthy form of entertainment.

21+ This platform is strictly for players aged 21 and above
Play Responsibly okbey Cares

Gambling Can Be Addictive — Know the Risks

Gambling is meant to be a form of entertainment, not a way to earn money or solve financial problems. If you or someone you know is showing signs of problem gambling, please use the tools available on this page or reach out to our support team immediately. Remember: it's okay to ask for help.

Your Responsible Gaming Toolkit

okbey gives every registered player direct access to these tools from their account settings — no waiting, no hassle.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your okbey account. Once set, limits take effect immediately. Requests to increase a limit are subject to a mandatory 24-hour cooling-off period.

Loss Limits

Define the maximum amount you're comfortable losing within a set time frame. When you hit your loss limit, okbey will automatically prevent further play until the period resets — keeping you in control at all times.

Session Time Limits

Set a maximum session duration so you never lose track of time. okbey will send you a reminder notification when you're approaching your limit, and can automatically log you out when the session ends.

Reality Checks

Receive periodic pop-up notifications during your gaming session showing how long you've been playing, your net wins or losses, and a prompt to continue or stop. A simple but powerful way to stay grounded.

Cooling-Off Period

Take a short break from okbey for 24 hours, 7 days, or 30 days. During a cooling-off period, you won't be able to log in, deposit, or play. This gives you time to step back and reassess your gaming habits without pressure.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from okbey for 6 months, 1 year, or permanently. Self-exclusion is irreversible during the chosen period and blocks all access to your account and promotional communications.

How to Set Your Limits

Setting up responsible gaming controls on okbey takes less than two minutes. Here's how to do it from your account dashboard.

1
Log In to Your Account

Visit okbey and sign in using your registered email and password.

2
Go to Account Settings

Click on your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu.

3
Choose Your Tool

Select the limit type you want to set — deposit limit, loss limit, session time, cooling-off, or self-exclusion.

4
Set Your Limit & Confirm

Enter your desired limit amount or duration, review the details, and confirm. Your limit will take effect immediately.

Important: Requests to increase or remove a limit are subject to a mandatory 24-hour cooling-off period. Requests to decrease a limit take effect immediately.
Need Help? Our 24/7 customer support team is available via live chat to assist you with setting up any responsible gaming tool. Don't hesitate to reach out.
24/7 Support Available

If you're struggling to set limits on your own or need someone to talk to about your gaming habits, our support team is here to help — no judgment, just support. Contact us anytime via live chat or email.

Recognizing Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It's important to recognize the warning signs early so you or someone you care about can get help before things get worse. If you notice any of these behaviors in yourself or a loved one, it may be time to take action.

You Are Not Alone: Problem gambling is a recognized behavioral health issue, and help is available. Reaching out for support is a sign of strength, not weakness.
Common Warning Signs

Spending more money or time gambling than you can afford or intended

Chasing losses by continuing to gamble in an attempt to win back money you've lost

Lying to family, friends, or colleagues about how much you gamble or how much you've lost

Neglecting work, school, or family responsibilities because of gambling

Borrowing money, selling possessions, or using savings meant for bills to fund gambling

Feeling anxious, irritable, or restless when you try to cut down or stop gambling

Using gambling as a way to escape problems, stress, or negative emotions

Feeling guilty or ashamed about your gambling behavior but continuing anyway

Repeatedly trying and failing to cut back or quit gambling on your own

Take a Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to three or more, it may be time to seek support or use okbey's self-exclusion tools.

1

Have you ever felt the need to bet more and more money to get the same level of excitement?

2

Have you tried to cut down or stop gambling but found yourself unable to do so?

3

Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?

4

Do you gamble to escape from problems, relieve feelings of helplessness, guilt, anxiety, or depression?

5

After losing money gambling, do you often return another day to try to win it back (chasing losses)?

6

Have you lied to family members, friends, or others to hide the extent of your gambling?

7

Have you jeopardized or lost a significant relationship, job, or educational opportunity because of gambling?

8

Do you rely on others to provide money to relieve desperate financial situations caused by gambling?

Disclaimer: This self-assessment is not a diagnostic tool. If you're concerned about your gambling habits, please reach out to a qualified mental health professional or contact a problem gambling helpline.

PAGCOR Responsible Gaming

Official Partner

okbey operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), the government agency responsible for regulating and licensing casino gaming in the Philippines. PAGCOR is committed to promoting responsible gaming practices and protecting vulnerable players.

PAGCOR provides resources, education, and support for individuals affected by problem gambling. If you or someone you know needs help, PAGCOR's responsible gaming programs offer confidential counseling, self-exclusion registration, and referrals to treatment services.

PAGCOR Responsible Gaming Contacts

For information about PAGCOR's responsible gaming initiatives, self-exclusion programs, or to access support services, please visit PAGCOR's official website or contact their responsible gaming hotline. okbey fully supports and complies with all PAGCOR responsible gaming requirements.

Get Help Now

If you're struggling with problem gambling, you don't have to face it alone. There are professional organizations and helplines in the Philippines that provide free, confidential support to individuals and families affected by gambling addiction.

National Support Resources

  • National Center for Mental Health (NCMH): Provides mental health services including counseling for behavioral addictions. Available through their crisis hotline and walk-in services in Mandaluyong City.
  • Philippine Mental Health Association (PMHA): Offers counseling, support groups, and referrals for individuals dealing with gambling-related issues.
  • Gamblers Anonymous Philippines: A fellowship of men and women who share their experience, strength, and hope to help each other recover from compulsive gambling. Meetings are held regularly in Metro Manila and other major cities.
  • Local Community Mental Health Centers: Many barangays and municipalities offer free or low-cost mental health services, including support for problem gambling.
okbey Support: Our customer support team is trained to recognize signs of problem gambling and can help you activate self-exclusion or connect you with professional resources. Reach out anytime — we're here to help, not judge.

Tips for Keeping Gambling Fun

Follow these simple guidelines to ensure your okbey experience stays enjoyable and within your control.

Set a Budget

Decide how much you can afford to lose before you start playing, and never exceed that amount. Treat gambling as entertainment, not income.

Set Time Limits

Decide in advance how long you'll play and stick to it. Use okbey's session time limit tool to help you stay on track.

Never Chase Losses

If you lose, accept it and walk away. Trying to win back losses almost always leads to bigger losses and regret.

Take Regular Breaks

Step away from the screen regularly. Go for a walk, grab a coffee, or chat with a friend. Breaks help you stay clear-headed.

Keep It Fun

If gambling stops being fun and starts feeling like a chore or a source of stress, it's time to take a break or stop entirely.

Don't Gamble Under Influence

Avoid gambling when you're drinking alcohol or using substances that impair your judgment. Make decisions with a clear mind.

Balance with Other Activities

Make sure gambling doesn't take over your life. Spend time with family, pursue hobbies, and maintain a healthy social life.

Talk About It

If you're worried about your gambling, talk to someone you trust — a friend, family member, or professional counselor.

Need Help? We're Here for You

If you're concerned about your gambling or need support, don't wait. Use okbey's responsible gaming tools, reach out to our support team, or contact a professional helpline. Taking the first step is the hardest part — but it's also the most important.